Cancellation Policy

We allow customers to cancel their orders within 24 hours of placing the order, provided the order has not been dispatched.

Key Details:

  • Cancellation Window:
    Orders can be canceled within 24 hours after placing the order.
  • Prepaid Orders:
    • A 2% payment aggregator fee will be deducted from the refund amount.
    • The remaining amount will be refunded to the original payment method.
  • Refund Timeline:
    Refunds may take up to 7 days to be credited, depending on the payment aggregator’s processing time.

Customer Support

Email us at:
📧 support@shozon.in

Prefer to speak with someone directly? Give us a call:
📞 +91 8826125323

Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM

 Let us know if you have any additional questions or need assistance with your order!