Cancellation Policy
We allow customers to cancel their orders within 24 hours of placing the order, provided the order has not been dispatched.
Key Details:
-
Cancellation Window:
Orders can be canceled within 24 hours after placing the order. -
Prepaid Orders:
- A 2% payment aggregator fee will be deducted from the refund amount.
- The remaining amount will be refunded to the original payment method.
-
Refund Timeline:
Refunds may take up to 7 days to be credited, depending on the payment aggregator’s processing time.
Customer Support
Email us at:
📧 support@shozon.in
Prefer to speak with someone directly? Give us a call:
📞 +91 8826125323
⏰ Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
Let us know if you have any additional questions or need assistance with your order!
